Returns will not be accepted by AlegnaHub without a predetermined Return Authorization number, provided by AlegnaHub. In order to receive a return authorization, a return request must be made within 30 days of product receipt, be unused, same condition, and in it’s original packaging. Contact AlegnaHub at email@example.com or 402-715-5283 to inquiry about an RMA number. Please clearly label the outside of the shipment with the RMA number as well as on any packing slips. All returns are subject to a 45% restocking fee. DO NOT send any return item back to the manufacturer. All returns must be sent back to AlegnaHub at 11011 Q Street, Suite 103C, Omaha, NE 68137 after an RMA number is approved.
AlegnaHub does not accept returns after 30 days under any circumstance. Credit will not be given for a return until it has been inspected by our quality assurance department and validated that the product has not been damaged, altered, or used. Credit refunds less restocking charges can take two to three weeks to process upon receipt of the product by AlegnaHub.
Custom orders are not eligible for return. Custom includes but is not limited to any product that was built specifically for the customer based on their specifications.
Contact firstname.lastname@example.org with any questions.